Absolutely. Each product is carefully handcrafted by skilled women artisans with attention to detail. We take great pride in our work, ensuring consistency, durability, and beauty in every piece.

Yes, we do! We welcome custom orders for personal, retail, or corporate needs. Share your idea, and we’ll be happy to bring it to life through our handmade felt craftsmanship.

Gently hand wash felt items in cold water using mild soap. Avoid wringing. Let them air dry naturally in the shade. For light dust, a soft brush or damp cloth works well.

All our felt products are made in Changunarayan, Nepal—handcrafted by local women as part of a social enterprise that supports sustainable employment.

Yes, we ship internationally. Our products have reached happy customers in countries like China, the UK, USA, Denmark, Germany, Holland, and Spain.

Delivery timelines vary based on location, but international orders typically arrive within 10–20 business days. We'll provide tracking information as soon as your order is shipped.

If you receive a damaged or defective item, please contact us within 7 days of delivery with a photo. We’ll happily offer a replacement or refund to ensure your satisfaction.

Yes! We use natural wool and fibers and avoid synthetic materials. Our handmade process minimizes environmental impact, making our products both sustainable and eco-friendly.

Please reach out to us directly via email or our contact form for wholesale inquiries. We’ll respond promptly with product details, pricing, and custom options.

While we don’t offer an extended warranty, we stand firmly behind our craftsmanship. If you receive a damaged item, contact us within 7 days of delivery with a photo, and we’ll offer a replacement or refund.

We’ve proudly served customers in China, the UK, USA, Holland, Denmark, Germany, and Spain.